free hair & scalp scan
terms & conditions

• Available to new Hairgen clients only.

• One complimentary scan per person.

• Original referral card must be presented.

• Advance booking is required.

• Subject to appointment availability.

• The scan has no cash value and cannot be exchanged, transferred or combined with another offer.

• The offer includes a hair and scalp scan and consultation only; treatment is not included.

• Missed appointments or cancellations with less than 12 hours’ notice may result in the offer being forfeited.

• Hairgen reserves the right to amend or withdraw the offer.

• Results and recommendations vary depending on individual hair and scalp conditions.

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Eligibility:

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This offer is intended for individuals with a genuine hair loss, hair thinning or scalp concern. Hairgen reserves the right to assess eligibility and decline the complimentary scan where no relevant concern is identified or where the service is considered unsuitable.